Hydrosight Product Warranty

Hydrosight products meet the highest quality standards. For this reason, Hydrosight provides a comprehensive additional guarantee on all products under the following terms and conditions:

1. Scope
These conditions govern the customer's rights in the event of defects in Hydrosight products. They distinguish between statutory liability for defects (Warranty/Gewährleistung) and the additional, voluntary manufacturer's guarantee provided by Hydrosight.

2. Statutory Warranty (Mängelhaftung)
Hydrosight is liable for material defects and defects of title in accordance with statutory regulations:

• Purchase Contracts (BGB): 2 years from delivery of goods.
• Construction Works (BGB): 5 years from acceptance (Abnahme), provided the product was installed into a building structure.
• VOB Contracts: 4 years from acceptance (if VOB/B validity was agreed).

3. Extended Manufacturer Guarantee (Hydrosight Extended Warranty)
In addition to statutory rights, Hydrosight grants a voluntary durability guarantee under the following conditions:

• Guarantee Duration: 5 Years.
• Scope of Guarantee: The guarantee covers damages demonstrably proven to be due to material or manufacturing defects that impair the tightness or structural integrity of the window.
• Exclusion: Wear parts and damage caused by improper handling are excluded.

4. Conditions of Guarantee
Claims under the Extended Manufacturer Guarantee (Point 3) exist only if:

• The product was professionally installed in accordance with Hydrosight installation manuals and current industry standards.
• The window is operated in a permanently filled water pool (avoidance of dry-stand damage).
• The recommended maintenance intervals have been observed.

5. Guarantee Services
In the event of a guarantee claim, Hydrosight offers one of the following services at its own discretion:

1. Free repair of the product.
2. Free replacement delivery of an equivalent product.
3. Refund of the original purchase price (current value).
   Further claims (e.g., removal and installation costs, consequential costs, water costs) are excluded under the voluntary guarantee, unless liability is mandatory by law.

6. Exclusion of Liability

• Hydrosight is liable without limitation in cases of intent, gross negligence, and injury to life, body, or health.
• In the event of a slightly negligent breach of essential contractual obligations, liability is limited to the contract-typical, foreseeable damage. Otherwise, liability is excluded.

7. Miscellaneous

• The guarantee applies worldwide unless differing regulations have been agreed upon in individual cases (e.g., USA/Canada).
• The place of jurisdiction is, to the extent legally permissible, Emmerich am Rhein, Germany.

Safety and Durability

Hydrosight windows are fundamentally designed for durability. Therefore, we do not use fiberglass-reinforced coatings, as we know that such waterproofing does not hold up over time. Instead, we utilize double-welded stainless steel frames. Combined with double silicone seals applied under factory conditions, we offer a guaranteed secure system.

Thanks to industrial-grade tank coating, our products surpass all competitors in terms of safety and longevity. Each Hydrosight window undergoes rigorous factory testing and is supplied with a quality certificate.